EXPERT ADOBE SOLUTION SUPPORT 

Expert Adobe Solution Support

Product Code: 9951404 Price: Check Latest MODEL- 9951404 VENDOR- ADOBE SOFTWARE FEATURES- Adobe Expert Solution Support (annual) Single user, annual support for multiple Adobe products (including Creative Suites), Single site usage. This is a boxed product that includes Identification Number for Access to Adobe Support Desk. Includes how-to, features and tools, troubleshooting, interoperability, and workflow advice. No option for multiple users. Monday thru Friday, 6 AM to 9 PM (Pacific time). Saturday 8 AM to 2 PM (Pacific time). Adobe Expert Support provides direct access to the people who know Adobe products best. Get peace of mind for a full year along with fast answers and how-to help directly from Adobe support professionals. Extended evening and weekend hours and flexible service plans provide the support you need, when you need it. Use Expert Support to get the most out of the software you rely on, such as Adobe Photoshop, Acrobat, Illustrator, InDesign, and GoLive. Stop wasting time trying to tackle problems alone. With unlimited calls and Web case submissions, you will get accurate answers fast -- so you can get back to work. * SUPPORTED ISSUES The following issues are covered for current (and one version earlier) of supported products: - How to use features and tools as described in product documentation. - Definitions for product terminology. - Explanation of dialog box options. - Clarification of information in published Adobe documents. - Basic workflow solutions from published Adobe documents. - Adobe product interoperability issues. * ISSUES NOT SUPPORTED The following advanced issues are not supported, though technicians may provide limited recommendations and resources for these types of issues: - Creating custom script and code or debugging code. Includes HTML, JavaScript, SGML, XLM, ASP, JSP, PHP, tagged text, etc. - Fixing damaged files - Third-party plug-ins and software support. - Network and server-side problems. * Increase design time with quick answers Get fast, accurate answers from experience Adobe product specialists instead of relying on co-workers or trying to research a problem alone. Adobe experts are trained to answer how-to questions and resolve even the most challenging issues. Adobe Expert Support is there when you need it so you can focus on design instead of software. * Get more out of the tools you rely on Adobe Expert Support provides in-depth, expert help with the Adobe software you rely on, including mainstay tools such as Photoshop, Acrobat, Illustrator, InDesign, and GoLive. Use Expert Support to help you quickly get up to speed or sharpen your skills so that you can get the most out of your Adobe software. * Choose a plan to suit you Whatever your working environment, you will find an Adobe Expert Support program that fits your needs. Choose a plan that covers you and a single Adobe product or one that covers all your Adobe tools. You can even choose a workgroup plan so everyone on your team gets direct access and rapid response when it is needed most.